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By service
By industry
Key Experts
- Project Manager
- Smart Workplace Consultant
Our client is a French mining and metallurgical company operating industrial mining sites across 15 countries.
Context
In less than a week, we identified, set up, and familiarized ourselves with two priority use cases:
- Remote Assist: Allowing clients to inspect a part remotely or call in an expert for assistance with maintenance or repairing a machine.
- Guides: Following a part inspection procedure or self-paced training with assistance from a guide.
We provided demonstrations and assisted in upskilling field operators and managers at the industrial site by:
- Constructing customized use cases and conducting associated demonstrations.
- Hands-on device training in real workshop and laboratory conditions.
- Assisting in decision-making and addressing concerns regarding equipment purchase, technical constraints, and installation in the IT environment.
Solution
1
immersive week on-premises
2
use case branches
2
working sites
A few images
News
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