By service
By industry
Rethink a new service to improve daily tasks of building caretakers
How to rethink the design of technological tools available for caretakers in order to enhance their use of these tools? How to deploy and ensure the adoption of a new working tool for over 1200 employees?
Key Experts
Consultant Design Thinking
Our client is a key player in social housing in Paris and the surrounding suburbs. His missions include the following: build, accommodate, rehabilitate, allocate housing, and ensure a pleasant local living environment. To work on these issues, this client has launched an innovation process focused on a key actor: caretakers.
Context
- Scoping & co-creating: After a first immersive phase during which we engage with caretakers, we co-created and prioritized innovative solutions through multiple workshops. Then we developed high-fidelity prototypes of prioritized key user journeys. These prototypes were tested and refined by various caretakers.
- Deployment & adoption: We led the dedicated team responsible for deploying and adopting a new business tool. To improve their processes we train them to the Agile framework.
Solution
How did we make it? For real.
Our design and development teams create innovative, accessible, and creative deliverables for a unique experience.
Key Experts
- UX Designer
- UI Designer
Portfolio
Creation of user journeys, definition of the visual identity, and production of an interactive prototype for user testing.
70
co-created solutions
4
high-definition prototypes created and tested
1
adoption / communication / training plan
A few images
