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Microsoft

Partner

Technology & Services

Industry

​Expertise

Developing a recommendation plan for field team usage.

How can Frontline Workers optimize their collaboration and communication processes?

Smart Frontlines

More about

Smart Workplace

Key Experts

  • Project Manager
  • Smart Workplace Consultant 

Our client is a French multinational company specializing in catering services for all types of businesses. With nearly 522,000 employees worldwide, it ranks as the 10th largest employer globally.

Context

Project Scoping: 

  • Conducting interviews with technical and business experts to establish the technical and functional context. 
  • Developing a technical and functional assessment of the field teams.

Immersions and Interviews:

  • Immersion in 6 sites (business units and facility management segments).
  • Interviewing over 40 profiles in working conditions (Site Managers, Managers, Operators).

​Solution

How did we make it? For real.

Our design and development teams create innovative, accessible, and creative deliverables for a unique experience.

Key Experts
Portfolio

16

pain points prioritized

9

use cases prioritized

8

identified personas

A few images

Supporting Frontline M365 usages

Découvrir

Using HoloLens in the mining and metallurgy industry

Découvrir

More references

News

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